Our Wholesale Terms & Conditions
We are so glad you are here! We love our stockists and truly enjoy getting to know you. Need anything? Please let us know!
- How to Order: You can order through our wholesale website, any item with WHSL at the end of the listing, or request a line sheet and send your order via email. Upon receiving your order, we will send you a digital invoice through Square for the total charges with shipping.
- Opening Orders: Opening orders must be $100. Reorders have no minimums.
- MSRP: We do not require specific MSRPs. All sales and promotional events that involve lowering an item's price should be short-term in scope and limited in frequency.
- Consignment: At this time, we are not able to do consignment.
- Processing Times: Please allow 10-14 days from the time of your order for completion of your order. Larger orders may need more time so please contact us if you need your items quicker or you would like a better idea of our current processing times. We mix our ink in small batches on the weekends so we plan our ink schedule based on our current orders. Oftentimes we can fit new orders into the schedule, but sometimes it may take a week or two.
- Stock: If there is anything in the shop that has a lower stock than what you had hoped to order or is sold out, contact us for availability. We try not to have sold out wholesale items unless we are truly out and do not plan on making it in the near future.
- Changes to Orders: Any changes or cancellation to orders must be emailed to Danielle@cheersink.com within 48 hours of your order.
- Shipping: Shipping is calculated at checkout. We add insurance to cover the entire cost of the order. If shipping overages occur, they will be refunded at the time of shipment. Shipping is not included on wholesale orders. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges. If you have your own shipping arrangements, please let us know.
- Damaged Products: We do our best to prevent damaged products. Please inspect all shipments immediately upon arrival. If you receive damaged products please take a photo of each piece and the shipping box if it was damaged so we can file a claim. Damaged products will be replaced as quickly as possible.
- Returns: Returns must be made within 7 days of receiving your order. Custom products cannot be returned. Returns are not accepted without prior approval by Cheers Ink. Returned goods will have a re-stocking fee of 15% plus shipping chargeable to the customer. Please email email@example.com prior to returning product. Returned merchandise will not be accepted if it is kept for more than 14 days after receipt.
- Handmade Products: All of our products are handmade. Due to the nature of our production method, each product may vary slightly.